FreightFraudGuide.com was built and maintained by people who have worked in U.S. freight brokerage operations and carrier compliance. The editorial lead, K. Harmon, worked as a carrier compliance coordinator at a regional brokerage before moving into verification documentation; the payment and factoring sections draw on contributions from M. Reyes, a former billing contact at a factoring company that served owner-operators. The team's other contributors include people who have worked as broker operations coordinators reviewing carrier authority and insurance records before onboarding, as billing staff comparing BOLs and PODs to rate confirmations before releasing payment, and as compliance contacts handling NCCDB complaint documentation and payment-dispute records. The site is not operated by attorneys or insurance professionals. The content is written to reflect what those verification workflows look like from an operations desk — which records to pull, in what order, and what each one can and can't establish — and marks its limits clearly rather than reaching into legal, financial, or insurance territory.
Each guide is checked against current FMCSA, FBI, FTC, IC3, and DOT OIG source material before publication. When official sources update — FMCSA registration processes and SAFER data fields change more often than most — affected guides are flagged and updated. The specific verification steps described here trace back to documentation gaps that produce unresolvable situations when skipped: calling the SAFER-listed phone number rather than the one in the current email thread, reading the payment terms section of a rate confirmation against the broker's L&I record, confirming pickup authorization through the carrier's main office rather than the dispatcher contact who introduced the load. The editorial standard is to stay within what official U.S. federal sources actually document and to name the limit clearly where the source stops.
The site does not sell verification services, does not accept paid placement, and does not publish unverified accusations against specific companies or people. The focus is documentation: what to save, what to compare, and which official channels exist when something needs to be escalated or reported.
All records and reporting resources referenced here are U.S. federal sources — FMCSA, FBI, FTC, IC3, CISA, DOT OIG. Freight practices outside the United States may differ significantly. If you spot a source that has changed or wording that could be clearer, the corrections page explains how to reach us.